MEMVOICE TERMS OF SERVICE

Last Updated: [DATE]

Effective Date: [DATE]

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and [COMPANY NAME], a company incorporated under Polish law with its registered office at [COMPANY ADDRESS], Poland (“Company”, “we”, “us”, or “our”), regarding your use of the MemVoice platform and services.

1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using the MemVoice application and services (collectively, the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

2. DESCRIPTION OF SERVICE

MemVoice is an AI-powered application that provides:

Audio transcription services using third-party AI providers
AI-generated content summaries and analysis
Social media post generation for various platforms (Facebook, Instagram, X.com, LinkedIn, Threads)
Content management and organization tools

The Service integrates with third-party AI providers including AssemblyAI, OpenAI, and Anthropic to deliver AI-powered features.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Age Requirements

You must be at least 18 years of age to use our Service. If you are between 13 and 18 years of age, you may only use the Service with the express written consent of your parent or legal guardian, and such parent or guardian must agree to these Terms on your behalf.

3.2 Account Registration

To use certain features of the Service, you must create an account by providing accurate and complete information. You may register using:

Email and password
Social media authentication (Facebook, Google, LinkedIn, etc.)

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. PAYMENT TERMS AND NO REFUND POLICY

4.1 Subscription Fees

The Service operates on a subscription-based model. All fees are processed through LemonSqueezy, our third-party payment processor.

4.2 NO REFUNDS

ALL SALES ARE FINAL. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PURCHASED SERVICES. Since our Service provides virtual, digital services that are consumed upon delivery, no refunds will be issued under any circumstances, including but not limited to:

Change of mind
Failure to use the Service
Dissatisfaction with AI-generated results
Technical issues with user devices
Subscription cancellation

4.3 Subscription Management

You may cancel your subscription at any time, but no prorated refunds will be provided. Your access will continue until the end of your current billing period.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Our Intellectual Property

The Service, including all software, content, trademarks, logos, and proprietary technology, is owned by the Company and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your personal or internal business purposes.

5.2 User Content

You retain ownership of content you upload to the Service (“User Content”). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and display your User Content solely to provide the Service.

5.3 AI-Generated Content

Any content generated by our AI features using your input is owned by you, subject to the limitations and disclaimers set forth in these Terms.

6. PROHIBITED USES AND USER CONDUCT

You agree not to use the Service to:

Violate any applicable laws or regulations
Infringe upon the rights of others
Upload or generate illegal, harmful, offensive, or inappropriate content
Attempt to reverse engineer, decompile, or hack the Service
Use the Service for commercial purposes beyond your internal business needs
Share your account credentials with unauthorized parties
Generate or distribute spam, malware, or malicious content
Create false, misleading, or defamatory content
Violate social media platform terms when posting generated content
Use the Service in any way that could harm our reputation or operations

7. AI-POWERED FEATURES AND DISCLAIMERS

7.1 AI Technology Limitations

Our Service utilizes artificial intelligence technology provided by third parties. AI technology has inherent limitations and may:

Produce inaccurate, incomplete, or biased results
Generate content that may be factually incorrect
Misinterpret audio or context
Fail to perform as expected

7.2 No Warranty for AI Content

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT. YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK.

7.3 User Responsibility

You are solely responsible for:

Reviewing and verifying all AI-generated content before use
Ensuring compliance with applicable laws when using AI-generated content
Any consequences resulting from your use of AI-generated content
Content you choose to publish on social media platforms

8. THIRD-PARTY SERVICES

Our Service integrates with third-party providers including:

AssemblyAI (audio transcription)
OpenAI (content generation)
Anthropic (content analysis)
Cloudflare (infrastructure and security)
LemonSqueezy (payment processing)
Social Media Platforms (content publishing)

We are not responsible for the availability, functionality, or policies of these third-party services.

9. DISCLAIMERS AND LIMITATION OF LIABILITY

9.1 Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

9.3 Damage Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR EUR 100, WHICHEVER IS GREATER.

WE ARE NOT RESPONSIBLE FOR YOUR ACTIONS, DECISIONS, OR THE CONSEQUENCES OF USING THE SERVICE. YOU ACKNOWLEDGE THAT YOU USE THE SERVICE AT YOUR OWN RISK.

9.5 Business Losses

WE ARE NOT LIABLE FOR ANY BUSINESS LOSSES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, REVENUE, CONTRACTS, ANTICIPATED SAVINGS, DATA, GOODWILL, OR WASTED EXPENDITURE.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney’s fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Any content you upload, generate, or publish using the Service
Any legal action resulting from your use of AI-generated content

11. DATA PROCESSING AND PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal data. By using the Service, you consent to the processing of your data as described in our Privacy Policy.

12. ACCOUNT SUSPENSION AND TERMINATION

12.1 Our Rights to Suspend or Terminate

We may suspend or terminate your account and access to the Service immediately, with or without notice, for any reason, including:

Violation of these Terms
Fraudulent or illegal activity
Non-payment of fees
Abuse of the Service
Risk to our operations or reputation
Violation of third-party rights

12.2 Effect of Termination

Upon termination:

Your access to the Service will cease immediately
You remain liable for all charges incurred
Certain provisions of these Terms survive termination
We may delete your account data in accordance with our Privacy Policy

13. MODIFICATIONS TO TERMS AND SERVICE

13.1 Terms Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through the Service. Your continued use constitutes acceptance of the modified Terms.

13.2 Service Modifications

We may modify, suspend, or discontinue the Service at any time without notice or liability.

14. FORCE MAJEURE

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet failures, or third-party service interruptions.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of laws principles.

15.2 Alternative Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiations for a period of thirty (30) days.

15.3 Jurisdiction

Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of Poland, and you irrevocably consent to the jurisdiction of such courts.

15.4 Arbitration Option

At our sole discretion, we may require binding arbitration administered by the Court of Arbitration at the Polish Chamber of Commerce in Warsaw, Poland, conducted in English or Polish.

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the use of the Service and supersede all prior or contemporaneous communications and proposals.

18. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: [SUPPORT EMAIL]
Address: [COMPANY ADDRESS]
Phone: [PHONE NUMBER]

IMPORTANT LEGAL NOTICES:

These Terms contain important limitations on liability and warranty disclaimers that may affect your legal rights.
By using our Service, you waive the right to participate in class action lawsuits against us.
You acknowledge that our Service involves the use of AI technology, which has inherent limitations and risks.
All payments are final and non-refundable.
We may terminate your access to the Service at any time for any reason.

BY CLICKING “ACCEPT” OR BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.

Terms of Service